HOW TO BUY

HOW TO BUY

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jackery jackery
Here 's the flow of purchasing on Jackery's official website.
Wish you a good experience of shopping.
Product Selection

Product Selection

Click the button “BUY IT NOW” for the next process.
If you want to change the item‘s quantity, click the button “ADD TO CART”.

Jackery_Solar_Generator_1000Pro Jackery_Solar_Generator_1000Pro
Customer Information Settings

Customer Information Settings

Enter your email address to receive order notifications.
Enter the recipient's address information for order delivery, including name, full address, city, state, zip code, phone number.
Enter the coupon code you receive then press the Apply button to see the price after application .

Jackery_Solar_Generator
Information_Confirmation

Information Confirmation

Confirm that the contact and address information is correct, click the "Continue to payment" button

Jackery_Portable_Power_Station
Payment

Payment

Select Payment Method
Select a payment method and click the "Pay Now" button to complete payment .

Jackery_Outdoor_Generator Jackery_Outdoor_Generator-1
Jackery_E1000Pro_Portable_Power_Station-1

FAQ

About payment
About Delivery
Warranty Period
About Coupons

  • What payment methods are available on the Jackery website?

      Jackery AU supports the following payment methods: Afterpay/Shop Pay/PayPal/Google Pay/Credit card/American Express/Apple Pay/Mastercard/Union Pay/Visa

  • How long does it take for shipping?

      Orders usually are processed within 1-2 business days after checkout. The estimated delivery time is 3-7 business days. However, please note that the delivery time may vary depending on your location, weather, and transportation issues. If there are unexpected events, the delivery time may be subject to delays.

      For more information, please visit: https://au.jackery.com/policies/shipping-policy

  • What is your standard warranty policy?

      The warranty period varies for products and purchase channels. For accurate information, please refer to the specific product purchase pages.

      For more information, please visit: https://au.jackery.com/pages/warranty-and-return

  • The transaction using the coupon is cancelled

      If the transaction is cancelled before the coupon becomes effective, the coupon will automatically revert to unused status. Note that the validity period will not be extended.

  • Forgot to use the coupon when placing an order

      Due to system reasons, the coupon cannot be used after the order is confirmed. We apologize for the inconvenience, but please cancel your order yourself and use the coupon to place a new order.

  • An error occurred and the coupon cannot be used

      ① Code Not Eligible for use: please check the terms and conditions of the coupon. Main conditions of use: minimum usage, qualified products, usage time, etc.

      ② Code Not exist: The promo code you entered may be incorrect. Check your coupon code.

      ③Expired Code: Expired Coupon has expired or has not been used. Please check the validity period of the coupon.

      ④Stacking Discount Code at Checkout: This Coupon cannot be used for multiple items. Please enter a coupon code for only one product.

      ⑤Exceeded the usage limit: This coupon has already been used. This coupon has expired based on the number of people in the program.
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